Shipping policy

 

SHIPPING & DELIVERY

New Zealand Shipping: 
- Urban: $10.00 (1 business day) 
- Rural: $15.00 (2-3 business days) 
- Orders placed before 10:30 AM NZT ship the same day.

International Shipping: 
- Australia: $20.00 (3-6 business days) 
- Rest of the World: $35.00 (6-13 business days)

Delivery Notes: 
- All orders include tracking. 
- We are not responsible for customs duties or delays due to local regulations.

 

AUTO-SHIP & SAVE – FLEXIBLE SUBSCRIPTIONS

Why Subscribe?
- Always stocked—your essentials, delivered on time. 
- Never forget a reorder—we handle it for you. 
- Flexible plans—choose delivery every 1, 2, or 3 months. 
- Exclusive savings—15% off single-product subscriptions, 25% off bundles. 
- Free shipping on orders over $100. 
- No commitment—cancel anytime.

Subscription Terms & Conditions
By subscribing, you agree to our Subscription Program Terms, including:
- Automatic payments and shipments. 
- Flexible modifications to product selections, payment details, or shipping addresses. 
- The ability to cancel anytime before your next processing date.

For full details, read our Subscription Terms & Conditions.

Need to make changes or cancel?
- Email: hello@BotanicalBalance.co.nz 
- Call: +64 212389563
- Online: Manage your subscription through your My Account page.